Returns & Exchanges

Due to the perishable nature of our banana bread mixes, we do not accept physical returns, but we are committed to ensuring you love every bite. If your order arrives damaged or you are unsatisfied with your purchase, please reach out to our team within 30 days for a replacement or refund.

1

Check Your Batch

Locate your order number and the specific flavor of banana bread mix that you have concerns about.

2

Contact Support

Send an email to our customer care team with a brief explanation and a photo of the product if it arrived damaged.

3

Quality Review

Our team will review your request within 48 hours to determine the best resolution, whether it's a fresh batch or a full refund.

4

Resolution Delivery

Once approved, your replacement mix will be shipped immediately or your refund will be processed back to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing